Human Resources

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Human Resource Module

The SureCommand Human Resource Module is a comprehensive Human Resource program that helps your organization process and record your employees' records from recruitment to termination. The SureCommand Human Resource (HR) system is designed to help your operation with understanding its HR needs, perform HR transactions, and provide guidance.

The SureCommand HR system can process many HR transactions including the administration of Government forms, coordinating talent needs, and calculating individual employee performance. The SureCommand HR system displays employee demographics information, and operational statistics such as recruitment and attrition rates to help your organization determine future hiring needs.

SureCommand helps your organization manage applicant information, assignments, employees' access, organization policies and procedures, compliance, progressive disciplinary actions, electronic signatures verification, and terminations.

Recruiting Management

The SureCommand recruiting system is designed to manage the recruitment process within the Human Resource department. The recruitment system provides features to review digital applications, manage the level of interest, perform interviews and to upload document information. The SureCommand recruiting system also displays lists for recent graduates from networked training schools, provides advanced database talent searches, and offers job posting and job fair features. The recruiting system displays a sequenced list of candidates to be processed that can be refined through an assortment of filter options such as experience, city, schedule, and level of interest. These features give your organization the refined processes it needs to find the right people.

Hiring Management

The hiring process begins after the recruiter selects the best candidates. Candidates must submit documents, sign contracts, and review company policies before being deployed to the scheduling departments for work hours. The hiring management system helps employers establish hiring policies and procedures for all branches and monitors trends and compliance remotely to ensure that the highest qualified candidates join the organization. The Hiring management system provides features that allow users to customize the hiring process with custom interview question and checklists. These features provide your organization the comprehensive processes it needs to hire the right people.


After the employee completes the hiring process and the Human Resource department has selected the deployment option on their profile, the employee will be able to start working as their profile will be visible for schedulers to assign hours to.

The deployment process is designed to ensure that the new members of your organization meet your organization's requirement and are certified to deliver service to your customers. The SureCommand Deployment feature ensures that the employee has a proper uniform, has read, and signed all company policies and procedures and has delivered all the proper documents before being eligible to receive a scheduled shift.

Employees List

The Employees List page gives the Human Resource Managers an overview of the organization's total population size, types of skills and experience, seniority, and the number of active and inactive employees. The SureCommand Employee List function also shows the types of departments, how many individuals assigned to the departments and the number of roles within those departments. The Employees List function also displays demographic information, statistics on the organization's recruitment rates, attrition rates, and seasonal comparisons to forecast the human resource requirements.

Compliance Management

The SureCommand Compliance Management System (CMS) helps your employees maintain their compliance with company policy and legal requirements. The CMS system displays a dashboard of compliance-related information that gives users notice when licensing or training is about to expire, the process on re-validating, and the ability for the user to upload their validation documents. The CMS displays the compliance validation documents in a sequence priority list that have been uploaded by users to verify by the Human Resource administration department. It will also display a list of the earliest training dates that are available to the employee who requires re-certification.

Performance Management

The goal of the SureCommand Performance Management System (PRMS) is to help guide employees towards achieving their performance goals. The SureCommand PRMS system provides a continuous process where managers and employees work together to plan, monitor, review goals, and analyse his or her overall contribution to the organization. The SureCommand PRMS measures performance with metrics, analytics, and statistics, on important information. Some of the performance measurements include shift attendance reliability, punctuality, tasks performed, and the number of reports created. They key performance indicators help to identify areas of opportunity for the employee's betterment.

Mobile Application

The SureCommand Human Resource Mobile Application Diagnostics System (MADS) displays a list of employees who are operating the SureCommand mobile application. This system is designed to give the Human Resource department the ability to manage the employee's technical compliance to ensure that they are working with the latest mobile application version. This system helps to avoid any technical obstacles the employee may experience while operating their SureCommand mobile application.

Uniforms Management

Does your organization know the number of uniforms it needs, what size each employee wears, and the type of necessary equipment they have and don't have? The SureCommand Uniform Management System (UMS) shows you in a single dashboard how many items you have, don't have, and need. Employees can select their profiles and enter their clothing size on their profile so administrators can have a better understanding of what to keep in inventory. The UMS system is integrated with the accounting inventory system for a seamless transaction process.

Document Management

The SureCommand Document Manager organizes documents that employees require access to for administrative processing purposes. These administration processing documents can be downloaded, updated, or modified by any employee or have access restricted to certain employees. The administrative documents can be government documents, like tax forms or internal documents like vacation request forms. When the employee uploads the documents, it will be put into sequence priority for administrative processing purpose. The SureCommand Document Management System will make your documentation process more efficient and secure than traditional methods.

Termination Management

The Termination Management system is designed to provide a process for the end of employment recordkeeping requirements. This system helps guide users through a comprehensive and simple wizard to determine whether an employee is being terminated voluntarily or involuntarily, is eligible for re-hire, provide exit interview templates, process severance pay requirements, uniform collections, and to process Government forms for record of employment and tax purposes.

Policy and Procedures Management

Policymaking, communicating new policies and managing compliance can be a complicated matter. Properly managing your organization's policies and procedures can reduce conflicts, prevent misunderstandings and costly mistakes. The SureCommand Policies and Procedure Management (PPM) system enable the Human Resource to manage the policies and procedures documents electronically. The SureCommand PPM allows users to upload policies for every individual department and manage who has read the policies with a digital signature acknowledgment. The PPM notifies users of new policy directives, displays list of outstanding signatures required and mandate policy before deployment.