The Scheduling Analytics report gives Scheduling Managers a data-driven overview of the entire scheduling operation. Track shift completion rates, attendance trends, coverage efficiency, and scheduling accuracy — giving your team the insight needed to continuously improve how your operation is staffed and managed.
The Coverage report gives Scheduling Managers a clear picture of how well every shift is being staffed across all sites and departments. Identify understaffed periods, monitor fill rates, and ensure your organization always has the right people in the right place — before gaps become operational problems.
The Hours report provides a comprehensive breakdown of hours worked across your entire operation. Review total hours by employee, site, department, or period — giving Scheduling Managers the visibility they need to control labour costs, identify scheduling imbalances, and ensure accurate timesheet records for payroll.
Overtime is one of the most significant scheduling costs. SureCommand's Overtime report gives Scheduling Managers a real-time view of overtime hours accumulating across the organization — by employee, site, and period — so your team can take corrective action before overtime spending impacts the bottom line.
The Periods report organizes your scheduling data into defined time windows for structured review and payroll preparation. Review shift activity, coverage, and hours worked by period — giving Scheduling Managers a clean, period-by-period record that supports accurate payroll processing and operational planning.
The Year to Date report gives Scheduling Managers a cumulative view of scheduling activity from the start of the year to the current date. Track total hours worked, overtime trends, coverage performance, and attendance patterns over time — providing the long-term perspective needed to make strategic staffing and budgeting decisions.
The Units view gives Scheduling Managers a breakdown of scheduled shifts by unit — tracking how many shifts have been assigned, completed, and missed across every team and location. Monitor unit-level scheduling performance to ensure consistent coverage and identify any areas where staffing needs to be adjusted.
Scheduling Manager General Settings let you configure the core behaviour of the scheduling system for your organization. Define shift rules, clock-in parameters, notification preferences, and geo-fencing thresholds — ensuring the scheduling module operates exactly the way your operation requires.
Scheduling Templates let your team build reusable shift frameworks for your most common scheduling patterns. Define the role, service, start and end times, and break structure once — then apply the template repeatedly to save time, reduce errors, and keep your schedules consistent across sites and departments.
Creating a scheduling template in SureCommand is fast and structured. Select the department, role, and service, set the start and finish times, configure break and lunch windows, and save — giving your scheduling team a ready-to-use blueprint they can apply to any shift without starting from scratch every time.
The Sites Dashboard gives schedulers a complete overview of all active sites and their current scheduling status. Monitor which sites are fully covered, identify gaps, and take action — all from a single, organized view that keeps your team on top of every location they are responsible for.
The Box View presents your schedule in a clean, grid-based format ideal for growing operations. Each shift is displayed as a clearly labelled block — making it easy to see who is scheduled, when, and where at a glance, without the complexity of a full Gantt chart.
The Gantt View provides a timeline-based schedule display suited for large and complex scheduling operations. View shifts across multiple sites and roles on a single horizontal timeline — making it easy to spot overlaps, gaps, and coverage patterns at scale.
The Employee Schedule View lets schedulers see the schedule from an individual employee's perspective. Review all upcoming shifts assigned to a specific employee, check for conflicts, and manage their schedule directly — keeping your team organized and your employees informed.
The Employee Availability view gives schedulers a clear picture of when each employee is available to work. Review stated availability, time-off requests, and existing assignments side by side — so every shift is filled by someone who is genuinely available, reducing last-minute changes and scheduling conflicts.
The Absences view gives schedulers a consolidated list of all approved and pending time-off requests across the team. Track who is absent, when, and why — so your team can plan coverage proactively, adjust schedules in advance, and ensure every absence is properly documented and accounted for.
The Open Shifts list gives schedulers a real-time view of every unfilled shift across the organization. Quickly identify which shifts still need coverage, broadcast them to qualified employees, and track responses — ensuring no shift goes unfilled and your operation stays fully staffed at all times.
The Ending Shifts view shows all shifts that are approaching their scheduled end time or have recently concluded. Schedulers can monitor shift completions in real time, flag any employees who have not yet clocked out, and ensure every shift is properly closed before the next scheduling cycle begins.
The Attendance Employees view gives schedulers a detailed look at individual attendance records. Review clock-in and clock-out times, flag discrepancies, and track attendance adherence by employee — so your team can identify patterns early and take corrective action before attendance issues affect operations.
The Attendance Addresses view shows where employees clocked in and out from, mapped against their assigned site location. Verify that your team is attending their correct work locations and flag any clock-ins recorded from outside the expected area — keeping your attendance records accurate and your compliance complete.
The Attendance Sequence view tracks the order and timing of clock-in and clock-out events across your shifts. Verify that employees are clocking in and out in the correct sequence, identify any out-of-order entries, and maintain a clean, chronological attendance record for every shift in your operation.
SureCommand's Tracking module gives schedulers real-time visibility into employee locations during active shifts. Monitor where your team is working, verify on-site presence, and maintain a complete location history for every shift — supporting accountability, compliance, and rapid response when situations require it.
SureCommand's Subcontractors scheduling module lets your team manage contracted workers alongside your regular employees. Assign subcontractors to shifts, track their attendance, and maintain a complete record of their work — ensuring your organization can scale coverage quickly with vetted, trusted partners without losing operational control.
SureCommand's Events module lets your organization plan, staff, and manage scheduled events from start to finish. Create events, assign the required personnel, track attendance, and monitor event-specific incidents and certifications — giving your team everything they need to execute every event with precision and accountability.
Creating an event in SureCommand is straightforward — define the event name, date, location, and staffing requirements, then assign your team and configure any certifications or special procedures required. Every event is tracked from creation to completion, giving your organization a complete operational record.
The Event Details view gives your team a complete summary of a specific event — including location, schedule, assigned employees, and current status. Everything needed to coordinate and execute the event is available in one place, keeping your team informed and organized from briefing to debrief.
The Event Employees view shows every team member assigned to the event alongside their role, scheduled hours, and attendance status. Managers can add or reassign personnel, track who has confirmed their assignment, and monitor attendance in real time — ensuring the event is fully staffed and running as planned.
The Event Sites view maps out the physical locations involved in an event. Assign sites to specific roles or shifts within the event, verify that the right personnel are deployed to each location, and maintain a clear geographic record of where every part of the event took place.
The Occurrences view tracks every instance of the event across its scheduled run — whether it's a one-time event or a recurring one. Review each occurrence's staffing, attendance, and status independently, giving managers a granular record of how each instance of the event was executed.
The Incidents view lets your team log and track any issues or incidents that occur during an event. Record incident details, assign follow-up actions, and maintain a complete incident history for every event — supporting post-event review, liability documentation, and continuous improvement of your event operations.
The Certify view lets event managers formally sign off on event completion and employee performance. Record certifications, confirm that all required tasks and procedures were completed, and close out the event with a verified record — ensuring your organization maintains the documentation needed for compliance and quality assurance.
The Event Gallery lets your team attach photos and visual documentation directly to an event record. Upload images from the event — whether for compliance verification, incident documentation, or operational reference — keeping all visual evidence organized and accessible alongside the rest of the event's information.
