All access to this system is regulated by SureCommand. An interview process is required before access is considered. The SureCommand team has the right to terminate access at any time if we feel that there is suspicious activity. All data will be presented to the user upon completion of the investigation. The Information gathered will be kept indefinitely with SureCommand.
Investigators have a very complex job that requires them to manage a massive amount of information. Large amounts of information, if not properly organized, can quickly become a burden and confusing. The SureCommand Investigation Management System (IMS) is a case management system that includes wizards and template. The SureCommand IMS helps Investigators organize their cases in a professional format to be presentable to customers and the courts. The system allows Investigators to properly open new cases, gather and store information, build a sequence of events, record everyone involved, manage evidence and provide the client with progress or resolution on their matters. The SureCommand IMS provides a process to recreate scenarios, displays the sequence of events through a digital scroller, recording witness statement, manage information leads, evidence gathering, records incidents, and occurrences reports, manages evidence chain of custody, delegating assignment details to multiple investigators, document management, and case resolution.
Interviewing Recording System
The SureCommand Interviewing Record System allows Investigators to create and arrange questions in an organized fashion before the interview. This process is designed to create an organized environment for the individual who is being interviewed to guide the Investigators to the goals they are trying to achieve. The IMS system allows investigators to record the statements and compare them to prerecorded facts after the statement has been made to ensure the person who is being interviewed can clarify their statement if they want to. It also enables the Investigator to ask questions about specific subjects and to establish a sequence of events as stated by the person being interviewed. The Investigators can also record the persons' character type with a drop-down character list, record the person habits, establish the personal circumstances, the person's personal surroundings and to identify motives.
Every case has an evidence tab where the Investigator can record evidence into the selected profile. It allows Investigators to identify the source of the evidence and manage the evidence chain of custody. Evidence can be attached to a sequence of events, property or persons with their degree of involvement. This enables Investigators to make the case more presentable in court and to the customer.
Sequence of Events Report
Crime Scene Management
Managing the Crime scene is the first priority for any Investigator. The Investigators job is to preserve the integrity of the evidence left at the crime scene. The next goal is to solve the crime by identifying the perpetrators, what they did when they did it and how they did it. Solving crimes requires investigative coordination, analysis, and organization. The SureCommand Crime Scene Management System tracks the details of who, where and how the evidence was captured and its chain of custody. This ensures that the evidence is admissible in court. The Case Manage can label and categorize every piece of evidence and add it to the submission schedule.
The Crime Intelligence Management System (CIMS) is a collection of information, gathered from multiple sources, that is displayed on charts and graphs to indicate the different elevations of risk. The information presented is about particular subjects and their activities that and is designed to assist in the mitigation of risk of your organization. The CIMS keeps tracks of active criminal activities and alerts Investigators about developing issues and identified individuals who are suspected or accused of being involved in criminal activities. The information that is gathered is intended to measure and mitigate risks. The intelligence reports are designed to identify where the subjects most frequent, the type of criminal activities they engage in and measure the impact that they have had on your organization. The information that is being managed is highly secured. Any attempt to compromise the system will be considered a criminal act and will involve the authorities.
Open A Case
Sequence of Events
Complaint & Defense
Investigator Diary Log
1. The investigating agency decided to decline any further work on the case
2. A conflict of interest has been discovered
3. The client wishes to end the case,
4. The retainer has been exhausted, and no further payment will be made
5. The case was successful with its objective.
If the Case Manager chooses to close the case, the following procedures will be required to be completed before the case is designated as closed on the SureCommand IMS system:
1. Prepare a Case Closing Letter for the client explaining the circumstances under which the case is being closed.
2. Return any original documents to the client, if applicable. If the originals include items such as birth certificates, marriage licenses, divorce decrees or original business or financial statements, mail the closing letter and originals to the client by a secured courier with tracking.
3. Complete the Case Closing process in the SureCommand IMS system. Make sure that all information is complete and conducting a general review of the file by the Case Manager.